: TomTom has premièred a number of new products in Hanover: the new x30 series with NavCore 8 and an external HD Traffic receiver.
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News
 

TomTom CeBIT: GO x30, NC 8, HD TrafficTomTomCeBIT 2008

TomTom CeBIT: GO x30, NC 8, HD Traffic

March 3 2008, 19:13

TomTom has premièred a number of new products in Hanover: the new x30 series with NavCore 8 and an external HD Traffic receiver.

Replies: 61
By yourNAV editors
TomTom CeBIT: GO x30, NC 8, HD TrafficIn 2007, TomTom mainly gave CeBIT a miss, but this year they are back in Hanover. Today, one day before the official opening of the fair, the company announced a number of new consumer products, the most important of those being: the new GO x30 (Traffic) with NavCore 8 and an external receiver for TomTom’s HD Traffic technology.

GO 930, 730 and 530
Only a few months after the ‘old’ top of the range model, the 920(T), became available in the shops, the range is already ancient history. TomTom announced their new range for the year, the x30 series. The short period between the two launches can probably be understood a bit better if we mention that the new series is 100% identical to the GO x20 range. The company has chosen to only update the colours of the GO 930, GO 730 and GO 530, by dropping the silvery look and replacing it with classy black. This means real novelties can only happen in software this time, and in the supplied RDS/TMC receiver of the Traffic versions.
TomTom CeBIT: GO x30, NC 8, HD Traffic
Advanced Lane Guidance
The TomTom GO 930 (with Tele Atlas maps of Europe, US and Canada), 730 (Western and Eastern Europe) and 530 (with regional map) are shipped with the newest version (8) of TomTom’s NavCore navigational software. The biggest innovation this new software version brings is without a doubt Advanced Lane Guidance.

As other PND manufacturers have done before, like Navigon eg., TomTom now also offers help with navigating in difficult situations, particularly on motorways. For this, about 800 meters before the turn/exit, a static image of the layout is shown, on which the lane which should be taken is clearly highlighted. The road signs above the road are also indicated as realistically as possible. All this is completed by a new symbolic display in the status bar of the lanes which should be chosen.

IQ Routes
A not so noticeable, but nonetheless important expansion to NavCore 8 are the so-called IQ Routes. This new TomTom technology should make for more accurate travel-time calculations. For this, real-time average speeds on roads are used by means of the statistical data which TomTom receives from its users (anonymously). In calculating the routes, factors like days of the week and time of day are added to the equation. Even not so obvious information like the number of traffic lights, the number of roundabouts and speed bumps are used in this calculation to make sure the end result is as reliable as possible.

For other novelties and more details with regards to NavCore 8 innovations, including our very first practical experiences, please read our exclusive ‘NavCore 8: IQ Routes and Advanced Lane Guidance’ special.

The TomTom GO 930, GO 730 and GO 530 will be in the shops from the beginning of this April. The devices will also be available in a Traffic version. These units come with the RDS/TMC antenna shipped in the box. TomTom have not released any prices of its new PND range.

TomTom CeBIT: GO x30, NC 8, HD Traffic
HD Traffic receiver
The HD technology which was introduced by TomTom in the Netherlands in November of last year will soon also be available to the owners of both the new GO x30 series and the GO 920, 720 and 520 owners. TomTom will release the necessary external receivers for this very soon now.

The HD Traffic technology uses anonymous, mobile phone generated data which is combined with existing traffic information sources. This way, TomTom is able to determine more accurately where certain slowdowns are taking place and how long it will take to travel from point A to B. The HD Traffic series is currently only available in Holland, but later this year Germany and The UK will follow. France is planned for 2009.

The TomTom HD Traffic receiver will be for sale as a power adapter plug, in which a SIM card with GPRS modem is built-in. This accessory also features a lithium-ion battery, so it will continue to function even if the power source is (momentarily) switched off. (like eg. when operating the car's ignition ). The unit will sell for ¤ 99.95. This includes 6 months of HD Traffic subscription including a live data connection (GPRS). After this period, this service can be extended at any time for ¤ 9.95 /month.

For the owners of a GO 920 or 720, TomTom will soon release a software update which will make these devices HD Traffic compliant. Later this year, a comparable software update will follow for other TomTom navigational devices.

It is to be expected that there will also be special versions of TomTom devices available in the shops, which will include the HD Traffic receiver in the box.


Total: 3
Images for this post:

Most recently added, March 3, 2008:

Enlargement - TomTom CeBIT: GO x30, NC 8, HD TrafficEnlargement - TomTom CeBIT: GO x30, NC 8, HD TrafficEnlargement - TomTom CeBIT: GO x30, NC 8, HD Traffic

Total: 4
Images TomTom GO 930 Traffic:

Most recently added, March 4, 2008:

Enlargement - TomTom CeBIT: GO x30, NC 8, HD TrafficEnlargement - TomTom CeBIT: GO x30, NC 8, HD TrafficEnlargement - TomTom CeBIT: GO x30, NC 8, HD TrafficEnlargement - TomTom CeBIT: GO x30, NC 8, HD Traffic

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Rob Ot
Posts: 343

Posted on: March 3, 2008 19:13 h
Rob Ot Posted News:

Now on yourNAV:
TomTom CeBIT: GO x30, NC 8, HD Traffic
TomTom has premièred a number of new products in Hanover: the new x30 series with NavCore 8 and an external HD Traffic receiver.


Click the headline to read this news post...
Click 'REPLY' if you want to reply to this news post

The yourNAV team
hippy_1978
Posts: 7

Posted on: March 3, 2008 20:10 h
Hi,

I thought the new HD was going to be a built in function and no need for an aerial any more?

Thnaks
Matt
Bart
Posts: 3371

Posted on: March 3, 2008 20:23 h
Bart This function is 'built in'. So to speak anyway. The PND needs to connect to the TomTom servers for this to work. This is done via GPRS on the mobile phone network. Hence the need for a SIM card and a mobile phone subscription.

There will also be TT PND's in the future with which you will be able to just slide this SIM card in (actually there already is one: the ONE XL HD - not available in the UK currently), but for now, TomTom chose this option to remain compatible with their x20 series and offer HD to a lot more of their customers without having to force them to buy a new device.
stingray
Posts: 253

Posted on: March 3, 2008 21:12 h
stingray after the first few seconds of reading this i was starting to fume as I'd only last week purchased a 920T! Phew! I like the idea of better lane direction as this can be confusing on complicated junction exits; I've made this error more than a few times myself.

If like me u're using the 920T I assume one doesnt need the TMC receiver anymore?
shadamehr
Posts: 169

Posted on: March 3, 2008 21:32 h
shadamehr For those of us already using Traffic via Wireless Data, why exactly is a separate external unit needed plus a new SIM etc?

If we already have a two way data path, why do we need to get yet another sim card?

Or is this because of the exclusivity of it, in terms of Vodafone only?

I'm confused?

If it is because Vodafone is the partner, and only their masts and cells can be used to measure this, then why then still would existing Wireless users already WITH Vodafone still need a separate new add on and SIm?
shadamehr
Posts: 169

Posted on: March 3, 2008 21:36 h
shadamehr Oh........

I see from the screen shots, that they have changed what appears on Page 1 of Map Corrections - i.e. the ones that get amended straight away.

Now you can change road speed, and change junction turn directions too, according to the screen shots.

Still no adding or removing roundabouts however, as this obviously requires too much actual map layour change.
Bart
Posts: 3371

Posted on: March 3, 2008 22:18 h
Bart I guess you still need an external unit and not only your Bluetooth enabled phone because indeed this is a Vodafone thing only. This way, also subscribers from other mobile phone companies can still use this service without having to switch. (you only need a prepaid Vodafone card for it to work)

There might be other technical reasons as well, like eg. not all mobile phones support gprs, and not all gprs supporting phones support it correctly. This way TomTom avoids all these problems.
shadamehr
Posts: 169

Posted on: March 3, 2008 22:30 h
shadamehr
QUOTE(Bart @ Mar 3 2008, 21:18) <{POST_SNAPBACK}>
I guess you still need an external unit and not only your Bluetooth enabled phone because indeed this is a Vodafone thing only. This way, also subscribers from other mobile phone companies can still use this service without having to switch. (you only need a prepaid Vodafone card for it to work)

There might be other technical reasons as well, like eg. not all mobile phones support gprs, and not all gprs supporting phones support it correctly. This way TomTom avoids all these problems.


Yeah, but what I had asked, was if you DO have Vodafone, and DO have Wireless Traffic already, why can you not use it that way.

The "avoid issues" point there is not valid, as that could exactly be said about standard wireless traffic...

"not all phones have gprs, not all support it correctly etc"

The exact same already applies to standard traffic - the onus is on the user to see.

So no different for HD traffic.

Why can't existing Vodafone users with Traffic simply switch to this.

The real reason, and what i am itching at I suspect, is a commercial one - they want your money all over again, and this way it ensures they get it *lol*

?
jonstatt
Posts: 75

Posted on: March 3, 2008 23:42 h
So if the 920 is identical to the 930 in hardware (except for the silver to black faceplate), will a software/firmware update come out for the 920 that makes it identical to the 930 in software as well? Or will they intentionally cripple the 920 to maintain a differentiator in the product line? I know the traffic support is mentioned, but what about the lane and IQ stuff?
antti.merikukka
Posts: 61

Posted on: March 4, 2008 00:14 h
antti.merikukka I truly hope TomTom has sense of releasing NavCore 8 very soon for x20 series since they aren't actually old. Especially the 920 (t)... I'm not that bothered about the HD receiver (sure they want to release that one ASAP even if its only useable in Holland right now...) Anyway, I don't get why they released x30 series if its 100% same as x20 minus the colours? What they actually released was NavCore 8 and HD traffic receiver.
antti.merikukka
Posts: 61

Posted on: March 4, 2008 00:18 h
antti.merikukka
QUOTE(jonstatt @ Mar 4 2008, 00:42) <{POST_SNAPBACK}>
Or will they intentionally cripple the 920 to maintain a differentiator in the product line? I know the traffic support is mentioned, but what about the lane and IQ stuff?


If they release NC 8 on x20 it will be x30 with different colour. However, we don't know if it will be released. However, that wouldn't be very smart move since 920 was only recently released.
Bart
Posts: 3371

Posted on: March 4, 2008 07:12 h
Bart
QUOTE(shadamehr @ Mar 3 2008, 22:30) <{POST_SNAPBACK}>
Why can't existing Vodafone users with Traffic simply switch to this.

The real reason, and what i am itching at I suspect, is a commercial one - they want your money all over again, and this way it ensures they get it *lol*

I believe the reason is twofold. For one this makes sure every HD user stays in the network every time they use their PND. The keeps TomTom ensured of receiving the data they need to make this all work.

The second reason is commercial, no doubt. After all, TomTom is a company, and we all know the sole reason of existence for *any* company is to make money. Nothing wrong with that since this attitude brings us all these nice toys to play with. smile.gif

I for one am very happy they released this HD power lead as an accessory, and not just went the easy route, by creating new HD compatible PND's which would force all TT owners who are interested in using this technology into buying a new unit even though their old unit might be identical in hardware.

Now *that* would be shameless imo...
jonstatt
Posts: 75

Posted on: March 4, 2008 09:32 h
It occurs to me that it would be in Tom Tom's interest to release NavCore 8 for x20 and lower devices sooner rather than later otherwise purchasers of the x30 will not benefit from enough user data for the IQ routes mechanism!

Also, Tom Tom may want to quickly get out an announcement regarding x20 upgrades or stores may find themselves in a difficult situation regarding sales for the next 2 months shifting old stock while waiting for the new. If they intend to upgrade x20 users with the latest software, they should announce it so that consumers will still buy in the meantime.

Are we sure the new TMC receiver would work on older units, or is there in fact a very subtle hardware change, which is the basis for the x20 to x30 transition. Interestingly in the UK I have found I get very good results with the revised TMC receiver (right-angle plug type) that comes with the 920. It held reception for over 80% of the time I drove over a 100 mile trip.

I have never seen such a short product cycle 920 to 930 before.
stingray
Posts: 253

Posted on: March 4, 2008 11:30 h
stingray Johnsatt,

"Right Angle TMC receiver plug"? whats all that about? I bought a 920T last week with the latest TMC receiver and the plug is not at right angles at all. Just a straight plug.
antti.merikukka
Posts: 61

Posted on: March 4, 2008 13:05 h
antti.merikukka
QUOTE(jonstatt @ Mar 4 2008, 10:32) <{POST_SNAPBACK}>
Are we sure the new TMC receiver would work on older units, or is there in fact a very subtle hardware change, which is the basis for the x20 to x30 transition. Interestingly in the UK I have found I get very good results with the revised TMC receiver (right-angle plug type) that comes with the 920. It held reception for over 80% of the time I drove over a 100 mile trip.

I have never seen such a short product cycle 920 to 930 before.


If you look at the specs of 930 there isn't any change in the hardware at all. They are exactly the same minus the colour difference. I read somewhere (pocketgpsworld ?!?) that TomTom would be releasing the IQ thinggy already mind or early (not sure) April for x20 series but you need new maps to benefit from it (new maps again...). Also 930 comes with maps of eastern europe and russia so that might have been reason why they wanted to have new series. Anyway, how on earth are they going to cram maps of NA, all of Europe and Russia in to 4 GB since its already almost full (are we loosing map detail on new maps or what). Its worth metoning that 930 has 4 GB internal memory so thats the same along rest of the 920 specs. So if they are getting money out of NC 8 due to incentive of upgrading the maps (IQ) there is no reason why they wouldn't rush it out for current x20 users.

Edit: Bought my 920 (t) and the TMC plug is straight... Anyway, I'm getting good reception.
jonstatt
Posts: 75

Posted on: March 4, 2008 13:17 h
Apologies. I did a reversal. The new TMC receiver with the 920T has a straight plug.
DarrenUK
Posts: 76

Posted on: March 4, 2008 13:37 h
Tomtom have no excuse not to release the new firmware at least for the x20 range, as they are identical to the x30's and don't need re-working. If anything, going by some of the recent releases of HOME, they seem to use current users as beta testers for their new software!

Assuming the new software works ok, then they should be promoting that and just let the x30's filter in as the stock of x20's runs out. After all they cannot claim that they are new machines except colourwise (whoah! flashback to mobile phone releases!).

I for one am very pleased that these new features do not mean my go520 has to become a paperweight. I am looking forward to the lane assist, as like many others the previous keep left and keep right arrows were not accurate enough for me and caused mistakes.
antti.merikukka
Posts: 61

Posted on: March 4, 2008 14:10 h
antti.merikukka
QUOTE(DarrenUK @ Mar 4 2008, 14:37) <{POST_SNAPBACK}>
I am looking forward to the lane assist, as like many others the previous keep left and keep right arrows were not accurate enough for me and caused mistakes.


I'm not 100% sure if my info is correct but I think that lane assist requires the new maps as well. IMHO TomTom is pushing it too far if this is the case since that would mean you need to buy new maps every 3 months to stay "current" (as if those maps were spot on).
anchor
Posts: 184

Posted on: March 4, 2008 16:26 h
anchor It appears as there will a considerable premium to pay for the extras on the 930.

From the only UK site I could find that lists a price for the 930, it will cost about £469.

http://www.handtec.co.uk/product.php/1042/tomtom-go-930

In contrast, the 920T can currently be found for about £290.

The question is, are the new features worth an extra £179 for the average user; I doubt it.
Andy_P
Posts: 5730

Posted on: March 4, 2008 18:19 h
Andy_P
QUOTE(DarrenUK @ Mar 4 2008, 12:37) <{POST_SNAPBACK}>
Tomtom have no excuse not to release the new firmware at least for the x20 range


They aren't under any obligation to do anything of the sort!
I think it's quite amazing how they have (obviously struggled sometimes) supplied newest software to every old machine. Not a lot of companies bother to do that.
stingray
Posts: 253

Posted on: March 4, 2008 18:28 h
stingray TT should release NC8 for the x 20 FIRST coz we've only just laid out for the lastest TT product! No excuses especially as x30 are exactly the same. What on earh are TT thinking?! Makes one lose faith.
zerocool
Posts: 1

Posted on: March 4, 2008 20:13 h
those prices listed are unrealistic, until the product is properly launched I doubt you would be able to make a accurate guesstimate to the pricing.

Re the point about TomTom needing IQ data from new models, dont you know that all TomToms have the ability to record usage data and have done for years!!! Everybodies unit will at some time have asked them if its ok to collect this data or not, and if you pressed yet they you will have already been contributing.

I always have pressed yes on several of the units ive had and hopefully it will pay dividends when I get a new unit after the realease of the x30s
antti.merikukka
Posts: 61

Posted on: March 4, 2008 20:19 h
antti.merikukka
QUOTE(Andy_P @ Mar 4 2008, 19:19) <{POST_SNAPBACK}>
QUOTE(DarrenUK @ Mar 4 2008, 12:37) <{POST_SNAPBACK}>
Tomtom have no excuse not to release the new firmware at least for the x20 range


They aren't under any obligation to do anything of the sort!
I think it's quite amazing how they have (obviously struggled sometimes) supplied newest software to every old machine. Not a lot of companies bother to do that.


Correct but if they don't want alienate their best clients (the ones that buy high end) they will release NC8 and the rest for at least 920 users and very likely for the whole x20 series.

Regarding the potential customers, I would imagine that 930 will be popular in eastern europe and russia since none of the pervious TomTom's didn't cover those areas. I guess there are customers that are willing £ 469 for unit like that and they actually don't have many options if they want to navigate in Russia or Eastern Europe.
sraffe8283
Posts: 48

Posted on: March 4, 2008 20:43 h
Dear All,

I see that TomTom are now releasing Navecore 8.

Is there any chance that they will release the rest of Navecore 7 so that my 910 will have the complete software?

sraffe8283
shadamehr
Posts: 169

Posted on: March 4, 2008 22:05 h
shadamehr
QUOTE(jonstatt @ Mar 4 2008, 08:32) <{POST_SNAPBACK}>
It occurs to me that it would be in Tom Tom's interest to release NavCore 8 for x20 and lower devices sooner rather than later otherwise purchasers of the x30 will not benefit from enough user data for the IQ routes mechanism!


A very valid point indeed if you were/are referring to the HD Traffic, which does require current data, but the IQ Routes, no problem - they HAVE the data already (from us I should hasted to add - so some will say we are paying a premium to buy back information that we ourselves supplied, but that's life), as this is historic data amassed previously on roads and road usage, by us, the existing users (or at least, as I read it, those of us that agreed to send anonymous data). Now that we know where this data has come from though, and as we now know we are to be charged to make use of it, I wonder what TT will do if we all change our minds and elect OUT of sharing this data. wink.gif

Of course, in some ways it is too late now though, as they HAVE the data, enough to offer IQ Routes - it would just be the ongoing reliability of it over time, that would suffer!

But for HD Traffic on the other hand, unless the userbase is widespread, the actual data is not exactly helpful, and at the minute, whilst Eddy Stobbart has a fair few trucks in the scheme, and another organisation is signed up too, that's not exactly going to measure a mass jam building up on the A1 now is it, like a hundred cars would in a small area.

So very valid what you say about it being well in TT's best interests to do all they can to make the userbase as big as possible, as fast as possible. In other words, open it out to x20 users VERY quick - but for HD Traffic, they have said they 'intend' to do this. It's just that it needs to be right from the off, not later on, else those x30 users who do make use of HD Traffic data, are not exactly going to have much data to depend on for a good few months or more....

QUOTE(jonstatt)
Also, Tom Tom may want to quickly get out an announcement regarding x20 upgrades or stores may find themselves in a difficult situation regarding sales for the next 2 months shifting old stock while waiting for the new. If they intend to upgrade x20 users with the latest software, they should announce it so that consumers will still buy in the meantime.


True - given the quick introduction of the x30, there are going to be stores and warehouses full to the brim with x20 stock that still needs selling. You won't shift that over the coming months, if users aren't assured that a lot of the x30 software features won't work on what they are just about to part with their hard earned cash for, in terms of considering an existing x20 unit!

QUOTE(jonstatt)
Are we sure the new TMC receiver would work on older units, or is there in fact a very subtle hardware change, which is the basis for the x20 to x30 transition. Interestingly in the UK I have found I get very good results with the revised TMC receiver (right-angle plug type) that comes with the 920. It held reception for over 80% of the time I drove over a 100 mile trip.


As I see the photos, the new RDS-TMC add on, if this is what we mean here, is a VERY different beast to the current unit - in that the current usb charging cable plugs into the new RDS-TMC adaptor, and then the new RDS-TMC plugs into the new x30 range via USB, NOT via a jack plug socket as current adaptors and devices use.

Indeed, it is not stated whether the new x30 series even have the old RDS-TMC style jack plug socket, but may do for backwards compatibility. I wouldn't bank on it though.

But certainly however, it means that in terms of using the NEW adaptor on the older x20 series, it will need to plug into our USB socket, and whether this only requires software update, as opposed to it being hardware based, is a very valid question indeed.

In short though, the whole way the RDS-TMS works is very different to the existing one.

QUOTE(jonstatt)
I have never seen such a short product cycle 920 to 930 before.


Probably a fair statement, yes.

Might make for a nice price drop for anyone after an x20 series device though, once x30's are actually available to buy.

If the x20 is then certified as ok to upgrade to the software features of the x30 series though, this poses issues for TT...

In that conversely to what I said earlier about not being able to shift existing stocks, on the contrary, they might actually be making it hard for them to sell the NEW models, especially if the price is a lot higher.

So this worrying fact alone, is one to consider when wondering if TT will make the features available for x20 owners... Doing so might be a "shoot in the foot" policy for TT...

But interesting times lie ahead, for sure....
Andy_P
Posts: 5730

Posted on: March 4, 2008 23:23 h
Andy_P
QUOTE(sraffe8283 @ Mar 4 2008, 19:43) <{POST_SNAPBACK}>
Dear All,

I see that TomTom are now releasing Navecore 8.

Is there any chance that they will release the rest of Navecore 7 so that my 910 will have the complete software?

sraffe8283


What are you missing then? unknw.gif
DarrenUK
Posts: 76

Posted on: March 5, 2008 09:11 h
QUOTE(Andy_P @ Mar 4 2008, 17:19) <{POST_SNAPBACK}>
QUOTE(DarrenUK @ Mar 4 2008, 12:37) <{POST_SNAPBACK}>
Tomtom have no excuse not to release the new firmware at least for the x20 range


They aren't under any obligation to do anything of the sort!
I think it's quite amazing how they have (obviously struggled sometimes) supplied newest software to every old machine. Not a lot of companies bother to do that.


I know that they have no obligation to, but look on these forums at how people with even the oldest Go model react when they hear that they have to wait for their free navcore upgrade. I didn't say they had to release it, just that they had no excuse not to, at least for the x20's.

1. New x30's are the same as x20's except colour. So they are capable of running the software.
2. You may need to upgrade maps at premium to use these new features. So what! No-one says you have to upgrade every time a new map comes out. The original maps I got on my machine are still fine for me, however I would upgrade if it meant using the new software. No map however new is going to be 100%correct. You still have to read road signs and diversions etc, otherwise you end up driving lorries under low bridges etc. People who still buy traditional maps don't buy them more than once a year.
3. Seeing as Tomtom have only just released the 920 in Britain, it would be a complete p*ss-take to supercede it with a machine which is exactly the same except for a bit of software and label it as a newer model. Tomtom can't afford to do this to existing customers, as they will stop buying map updates etc from them, and when a new machine that is actually different to the previous years model comes out, then no-one will bother because they will have already gone to another company that doesn't expect you to buy a whole new device for a fairly minor software upgrade. If you have something like a sat-nav you should expect it to become obsolite a few years after it is first released, not a month or two!
jonstatt
Posts: 75

Posted on: March 5, 2008 10:15 h
Well, I tried my luck and asked Tom Tom support. Didn't expect much, but this was the response to "Will the 920T get the "lane assistance" and "iQ route" functionality. At least it wasn't a no!

QUOTE
Dear Mr Statt,

Thank you for contacting TomTom Customer Support

There is a possiblility that the functionality that you refer to may become availablefor the 920 in the form of a software update in the future .

We regret that at this moment in time we do not have any further information to hand regarding timescales etc.

With Best Regards

The TomTom Customer Support Team
stingray
Posts: 253

Posted on: March 5, 2008 10:33 h
stingray I think NC8 is too late in release... this should have been implemented into the 920. I think that was a C~~k up on TT part as was probably their intention. Instead their marketing machine has taken over and..Bing! x30 and NC8! And a slight loss of confidence in some customers no doubt!

i hope for TT sake they know what they're doing!! NavCore8 should be aimed squarely at existing customers or at least at the x20 models. Having just purchased a 920 i most definitely won’t be upgrading unless I take back my 920!
jonstatt
Posts: 75

Posted on: March 5, 2008 10:50 h
I am sorely tempted to take back my 920 as I am within 30 days. When a product is barely out 3 months and is then replaced, there is no compulsion for a company to do anything for its existing customers, but ethically, I think this is wrong, and customer loyalty must take a hit if Tom Tom don't clarify this situation soon.

Tom Tom is out to make money...yes...but it wants to keep customer loyalty too. There is a balance there.
Bart
Posts: 3371

Posted on: March 5, 2008 12:07 h
Bart
QUOTE(DarrenUK @ Mar 5 2008, 09:11) <{POST_SNAPBACK}>
I didn't say they had to release it, just that they had no excuse not to, at least for the x20's.

Oh, but they will release it for the GO x20 series. They have already confirmed this. And I doubt it'll take very long either. My guess is they will try to sell out their x20 stock first, and once that's all gone, then they will provide this update. As you say, the x20 is identical to the x30 in hardware, so...

I'm guessing (don't quote me on this though) this will happen in the summer of 2008. I'm also hoping before the summer holidays of course...
stingray
Posts: 253

Posted on: March 5, 2008 12:10 h
stingray
QUOTE(jonstatt @ Mar 5 2008, 09:50) <{POST_SNAPBACK}>
I am sorely tempted to take back my 920 as I am within 30 days. When a product is barely out 3 months and is then replaced, there is no compulsion for a company to do anything for its existing customers, but ethically, I think this is wrong, and customer loyalty must take a hit if Tom Tom don't clarify this situation soon.

Tom Tom is out to make money...yes...but it wants to keep customer loyalty too. There is a balance there.


I couldn't agree with you more. I too am within my 30days and for my 920T the countdown as begun.
anchor
Posts: 184

Posted on: March 5, 2008 12:34 h
anchor I read this on an American site:

http://gps.about.com/od/newproducts/a/TomTom_IQ_Intro.htm

"The two new models are the GO 730, with a suggested retail price of $449, and the GO 930 with a price of $499. Both are to be available by the end of April, 2008".

$499 is about £253 at todays rate. If the price of £468.83 given by Handtec is correct; I know that there are map and tax differences, but this is another example of rip-off Britain.

stingray
Posts: 253

Posted on: March 5, 2008 12:47 h
stingray
QUOTE(anchor @ Mar 5 2008, 11:34) <{POST_SNAPBACK}>
I read this on an American site:

http://gps.about.com/od/newproducts/a/TomTom_IQ_Intro.htm

"The two new models are the GO 730, with a suggested retail price of $449, and the GO 930 with a price of $499. Both are to be available by the end of April, 2008".

$499 is about £253 at todays rate. If the price of £468.83 given by Handtec is correct; I know that there are map and tax differences, but this is another example of rip-off Britain.


i think that handtec price is wrong.. if the x20 and 30 are the same then they simply wont sell any unless they totally withdraw the 920 altogether. Now that wouldn't be a smart move so early in the products life! You can still purchase 700's in some places!
jonstatt
Posts: 75

Posted on: March 5, 2008 15:23 h
QUOTE(Bart @ Mar 5 2008, 11:07) <{POST_SNAPBACK}>
Oh, but they will release it for the GO x20 series. They have already confirmed this.



Hi Bart,

Sorry but I didn't think this was confirmed. In the articles on this website, it talks about the traffic HD software, but doesn't confirm that the "lane guidance" and "IQ route" capability will be added to the x20 series. If we have now reached the point of assurance, then I am comfortable again. I just didn't see this as "confirmed" yet. Apologies if I missed something.

Jonathan

P.S In reponse to another post above, the TMC connector as we have been calling it should still remain in the 930 as it is also used to connect an iPod with full control from the Tom Tom display interface.
Bart
Posts: 3371

Posted on: March 5, 2008 15:59 h
Bart You can be sure NavCore 8 will be released for the entire TomTom Range, just like NavCore 7 was. (with the exception of the RIDER, I know...)
Wishlist
Posts: 1142

Posted on: March 5, 2008 16:38 h
Wishlist
QUOTE(Bart @ Mar 5 2008, 14:59) <{POST_SNAPBACK}>
You can be sure NavCore 8 will be released for the entire TomTom Range, just like NavCore 7 was. (with the exception of the RIDER, I know...)
But will there be "cut down" versions of it like V7 for the XL etc? And full blown versions for the X20's